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T-Mobile Customer Service what will u rate them 1-10?
Is it just me,when I call them with a problem with my phone it seems like all they know is turn your phone off take the battery out and power your phone back on. My rating for them is a 5
Removing your battery and re-powering your phone is considered a hard reset and resets your line to the tower and resets the settings for the phone so it is the main and first troubleshooting step. it is considered a catchall and usually work I give them a 9
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