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I have a Virgin Mobile cell phone I recently activated.?
I `m in a prepaid sevice, and every time I recharge my account, money mysteriouly" disappears "and I` m on Virgin said at the beginning either immediately or lose my account! I can not get anywhere with customer service. They just finished doing a bigger mess than it was! i `m sure half of its staff who are on drugs, and can` t add 2 +2, let alone help anyone with your account! Its customer service department consists of all partially ignorant brain-dead donkeys are only good for losing your money! Does anyone know of a phone number Mobile manager of the Virgin or above you can contact in Canada to get some competent help, before driving me crazy?
First Instead, you should know, Virgin Mobile outsources customer service department (let's start there.) Second, we must go to a different supplier, either Verizon Wireless, or any company of unlimited calls for a set monthly price. Virgin Mobile is the absolute joke of the mobile industry next …. companies such as Cricket and Metro PCS (which I believe in silence is the same company under a different name, depending on the market that originate in their services).
Daniel Acton – Chief Information & Technology Officer Virgin Mobile USA